Connecting Businesses with Smarter Virtual Support
About The Company.
Core Connect Global is a professional Virtual Assistant services company providing reliable, scalable, and results-driven support to businesses worldwide. We specialize in handling the day-to-day operational and administrative workload that slows businesses down—so our clients can focus on growth.
From executive assistance and business coordination to OTA and hospitality operations, our virtual support systems are built to integrate seamlessly into your workflows, improve efficiency, and deliver measurable results.
Skills & Expertise
- Business Operations & Automation
- Executive Assistance & Support Workflows
- OTA Management & Marketplace Optimization
- Performance Metrics & Growth Strategy
Professional Experience Overview
Executive Virtual Assistant
Provided high-level administrative and operational support to executives.
Managed calendars, communication streams, and strategic workflows.
Coordinated cross-department tasks and optimized internal operations for efficiency.
Online Travel Agency (OTA) Optimization Specialist
Strategized listing optimization across key OTAs including Airbnb, Booking.com, and others.
Implemented keyword-rich descriptions and performance analytics.
Worked on visibility improvement, occupancy growth, pricing strategies, and reputation management.
Tourism & Hospitality Solutions Provider
Led guest experience coordination and quality assurance for properties.
Monitored performance metrics and guest feedback to enhance property ratings.
Worked with stakeholders to integrate operations with digital systems and platforms.
The Portfolio
OTA Listing Optimization
As the Property Manager, I oversee the end-to-end management and guest experience for four unique listings on both Airbnb and Booking.com. My core responsibilities include managing all aspects of customer support, from initial inquiries to post-stay follow-up, ensuring every guest has a seamless and positive experience. I am also responsible for profile optimization on Online Travel Agencies (OTAs), crafting compelling content, and updating property photos to maximize visibility and bookings.
Utilizing the Godo Property Management portal, I actively manage pricing strategies, availability control, and automated guest communications, including booking confirmations and check-in guides. I continuously analyze market trends to ensure competitive pricing and high occupancy rates. Furthermore, I handle internal operations by creating and managing Google Sheets to coordinate with the housekeeping team, ensuring our properties are always maintained to the highest standards. My role is focused on driving business growth and delivering exceptional service through a blend of strategic management and hands-on guest support.
Objective: Increase visibility and booking performance on major travel platforms
Skills: Property Management · Guest Relations · Customer Support · Online Travel Agencies (OTAs) · Airbnb · Bookings · Sirvoy
OTA Strategy Manager
Leading and empowering a customer support team based in the Philippines, while continuously solving customer-related issues and ensuring smooth communication to enhance overall satisfaction. Maintaining the company profile with good reviews on OTAs, TripAdvisor, and Google, and consistently monitoring feedback to build trust and credibility. Driving business growth through strategic B2B and B2C initiatives, while focusing on optimizing customer experience and strengthening relationships across all touchpoints.
Maximizing online visibility by meticulously optimizing OTA listings, consistently uploading products on OTAs and Bókun, and ensuring accurate and engaging content representation.
Leading and empowering a customer support team based in the Philippines, while continuously solving customer-related issues and ensuring smooth communication to enhance overall satisfaction. Maintaining the company profile with good reviews on OTAs, TripAdvisor, and Google, and consistently monitoring feedback to build trust and credibility. Driving business growth through strategic B2B and B2C initiatives, while focusing on optimizing customer experience and strengthening relationships across all touchpoints. Maximizing online visibility by meticulously optimizing OTA listings, consistently uploading products on OTAs and Bókun, and ensuring accurate and engaging content representation. Continuously aligning digital presence with market trends, highlighting the company’s strengths, and reinforcing its brand value. Strengthening the company’s position by combining customer-focused strategies with operational excellence, while sustaining a proactive approach toward business development and reputation management.
Skills: Trello · Paxflow · Bokun · Google Docs · Process Automation · Automation · WordPress · Digital Marketing · Sales Operations · Business Process Improvement · Supply Chain Optimization
Business Development Officer | VA
1. Built the company from scratch, overseeing all aspects of development
2. Designed logo and branding, created website, and established social media presence
3. Uploaded tours and transfers on website and 3rd party platforms (TripAdvisor, Guide to Iceland, GetYourGuide, Viator)
4. Managed customer support, sales, and after-sales services
5. Ensured smooth operations and delivery of high-quality tours and transfers
6. Ran paid advertising campaigns and social media postings to drive leads and growth
7. Implemented and managed Bokun, a booking management portal, to streamline operations and improve efficiency
1. Built the company from scratch, overseeing all aspects of development 2. Designed logo and branding, created website, and established social media presence 3. Uploaded tours and transfers on website and 3rd party platforms (TripAdvisor, Guide to Iceland, GetYourGuide, Viator) 4. Managed customer support, sales, and after-sales services 5. Ensured smooth operations and delivery of high-quality tours and transfers 6. Ran paid advertising campaigns and social media postings to drive leads and growth 7. Implemented and managed Bokun, a booking management portal, to streamline operations and improve efficiency
Skills: Sales & Marketing · Customer Service · Brand Awareness · Social Media Marketing · Tourism Management · Customer Retention · Social Media Communications · Creative Writing · Operations Management · Bookings · Competitive Strategies · Sales · Sales and Marketing · Content Strategy · Social Media Advertising · WordPress · Lead Generation · Online Advertising · Digital Marketing · Digital Strategy · Business Development · Sales Operations · Strategic Business Development · Web Content Writing · Social Media Optimization (SMO) · Long-term Customer Relationships · Business-to-Business (B2B) · Marketing Management · B2C Marketing · Social Media · Advertising · Business Planning · Web Development · Market Research
